{"id":1372,"date":"2025-05-16T18:14:29","date_gmt":"2025-05-16T18:14:29","guid":{"rendered":"https:\/\/app.test-services.site\/sensotica\/?page_id=1372"},"modified":"2025-05-17T07:29:30","modified_gmt":"2025-05-17T07:29:30","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/test-services.live\/sensotica\/return-exchange-policy\/","title":{"rendered":"Return &#038; Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"page\" data-elementor-id=\"1372\" class=\"elementor elementor-1372\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48b4e03a e-flex e-con-boxed e-con e-parent\" data-id=\"48b4e03a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3df0bf38 e-con-full e-flex e-con e-child\" data-id=\"3df0bf38\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-58af2b3f e-con-full e-flex e-con e-child\" data-id=\"58af2b3f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4209ce28 e-con-full e-flex e-con e-child\" data-id=\"4209ce28\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202583f5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"202583f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">POLICY<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-772a891c elementor-widget elementor-widget-image\" data-id=\"772a891c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"54\" height=\"3\" src=\"https:\/\/test-services.live\/sensotica\/wp-content\/uploads\/2025\/05\/475189a63c08183ca6127d6617164266.svg\" class=\"attachment-full size-full wp-image-1377\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-552dc0a2 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"552dc0a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Return &amp; Exchange Policy<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16f549f5 e-con-full e-flex e-con e-child\" data-id=\"16f549f5\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-59b1adf5 e-con-full e-flex e-con e-child\" data-id=\"59b1adf5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa20cc7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4aa20cc7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Sensotica \u2014 Because Self-Care Should Be Worry-Free<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d530cfd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d530cfd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe want you to feel completely confident in every purchase you make with Sensotica. If something isn\u2019t quite right, we\u2019re here to make it right. That\u2019s why we offer a\u00a030-day return policy\u00a0from the day your order is delivered.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6208f78c e-con-full e-flex e-con e-child\" data-id=\"6208f78c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1460f157 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1460f157\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Eligibility for Returns<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54229708 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"54229708\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTo be eligible for a return, your item must be:<br\/>Unused and in its original condition<br\/>In the original packaging<br\/>Accompanied by proof of purchase (order confirmation or receipt)<br\/>Please note: We do not accept returns on items that have been opened, used, or are not in their original condition.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1671779d e-con-full e-flex e-con e-child\" data-id=\"1671779d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eeba564 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3eeba564\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">How to Start a Return<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbffc52 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4cbffc52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTo initiate a return, simply email us at\u00a0returns@sensotica.co\u00a0with your order number and reason for return.\u2028Once your return is approved, we will provide:<br\/>A return shipping label<br\/>Clear instructions on how to send the item back\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be7813e e-con-full e-flex e-con e-child\" data-id=\"be7813e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f7e3556 elementor-widget elementor-widget-image\" data-id=\"6f7e3556\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/test-services.live\/sensotica\/wp-content\/uploads\/2025\/05\/c9f2dfd32edcae2d66979af3820506c2.png\" class=\"attachment-full size-full wp-image-1381\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57c8b202 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"57c8b202\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Returns sent without prior approval will not be accepted.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-352bd295 e-con-full e-flex e-con e-child\" data-id=\"352bd295\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60f75e91 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"60f75e91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Damaged or Incorrect Items<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6144fac9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6144fac9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIf your order arrives damaged, defective, or incorrect:<br\/>Please contact us within\u00a07 days of receiving your order<br\/>Include photos if possible so we can quickly resolve the issue<br\/>We\u2019ll replace the item or offer a full refund\u2014whichever you prefer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ca9a5c e-con-full e-flex e-con e-child\" data-id=\"2ca9a5c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39ec1bd7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"39ec1bd7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Non-Returnable Items<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66736c34 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"66736c34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe following items are\u00a0non-returnable:<br\/>Custom or limited edition products<br\/>Opened skincare items (for hygiene and safety)<br\/>Gift cards or items marked as final sale<br\/>If you\u2019re unsure whether your item qualifies for return, don\u2019t hesitate to contact us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40f0abc9 e-con-full e-flex e-con e-child\" data-id=\"40f0abc9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4820cb16 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4820cb16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Exchanges<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65097667 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"65097667\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNeed something different? The fastest way is to return your item and place a new order for the replacement. We\u2019ll process the return as soon as it\u2019s received.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15f31e8f e-con-full e-flex e-con e-child\" data-id=\"15f31e8f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2b0e90 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2b2b0e90\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Refunds<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c51366 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"75c51366\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOnce we receive your returned item and inspect it, we\u2019ll notify you of the approval status.\u2028If approved, your refund will be issued to your original payment method.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c288bda e-con-full e-flex e-con e-child\" data-id=\"5c288bda\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7237ceb4 elementor-widget elementor-widget-image\" data-id=\"7237ceb4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/test-services.live\/sensotica\/wp-content\/uploads\/2025\/05\/e066000176bdf2f4d3b61f605cd13562.png\" class=\"attachment-full size-full wp-image-1382\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7706d41c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7706d41c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPlease allow 5\u201310 business days for the refund to appear, depending on your bank or credit card provider.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d675b73 e-con-full e-flex e-con e-child\" data-id=\"5d675b73\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c822427 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6c822427\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Still have questions?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d0727ac elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3d0727ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tReach out to our support team anytime at\u00a0hello@sensotica.co\u00a0\u2014 we\u2019re here to help.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POLICY Return &#038; Exchange Policy Sensotica \u2014 Because Self-Care Should Be Worry-Free We want you to feel completely confident in every purchase you make with Sensotica. If something isn\u2019t quite right, we\u2019re here to make it right. That\u2019s why we offer a\u00a030-day return policy\u00a0from the day your order is delivered. Eligibility for Returns To be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1372","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/pages\/1372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/comments?post=1372"}],"version-history":[{"count":0,"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/pages\/1372\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-services.live\/sensotica\/wp-json\/wp\/v2\/media?parent=1372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}