Last updated: 3 June 2026

This Privacy Policy explains how Marine World (“we”, “us”, “our”) collects, uses, discloses and safeguards your information when you visit https://marineworld.in and book tickets through our online booking system. By using our website and services, you consent to the practices described below.

1. Information We Collect

• Personal details you provide while booking: full name, email address, mobile number and PIN code.
• Booking details: visit date, ticket types and quantities, add-ons, promo codes and total amount.
• Payment information: payments are processed securely by our payment gateway partner, ICICI Bank. We do not store your full card number, CVV or net-banking credentials on our servers.
• Technical data: IP address, browser type and basic usage logs collected automatically for security and analytics.

2. How We Use Your Information

• To create, confirm and manage your bookings and issue e-tickets.
• To process payments and refunds through the ICICI Bank payment gateway.
• To send booking confirmations, reminders and service updates via email, SMS and/or WhatsApp.
• To provide customer support and respond to enquiries.
• To prevent fraud, ensure security and comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We share information only with:

• Payment gateway (ICICI Bank) to securely process transactions.
• Communication providers (email, SMS and WhatsApp services) to deliver booking notifications.
• Government or law-enforcement authorities where required by applicable law.

4. Cookies

Our website may use cookies and similar technologies to keep you signed in, remember your preferences and analyse traffic. You can control cookies through your browser settings.

5. Data Security

We use industry-standard measures, including encrypted (HTTPS) connections and secure payment processing, to protect your information. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain booking and transaction records for as long as necessary to fulfil the purposes described in this policy and to meet legal, accounting and tax requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details below, subject to legal record-keeping obligations.

8. Children’s Privacy

Bookings are intended to be made by adults. Information about minors is provided by the booking adult solely for the purpose of issuing tickets.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.

10. Contact Us

Marine World
XIV/160/B, Punnyur, Panchavadi Beach,
Edakkazhiyur, Thrissur, Kerala 680515, India
Phone: +91 85899 80546
Email: info@marineworld.in